DataHour: Harnessing ML and NLP for Elevated Customer Experiences

DataHour: Harnessing ML and NLP for Elevated Customer Experiences

22 Mar 202413:03pm - 22 Mar 202414:03pm

DataHour: Harnessing ML and NLP for Elevated Customer Experiences

About the Event

Data Scientists must provide value fast and safely. How can you deliver custom models in days instead of months? Can you use unsupervised learning to quickly create production-ready supervised text classifiers? We will dive into the problems, challenges and solutions of leveraging natural language processing and machine learning in customer service contexts.

This talk will provide a practical industry perspective on implementing NLP solutions that drive business value. In today's digital landscape, where customers demand seamless and personalized interactions, businesses are turning to artificial intelligence to revolutionize their customer service operations. These are the types of problems they’re solving at Loris, using customer conversations to really understand where companies should be focusing their efforts and improving their experiences.

  1. Best articles get published on Analytics Vidhya’s Blog Space
  2. Best articles get published on Analytics Vidhya’s Blog Space
  3. Best articles get published on Analytics Vidhya’s Blog Space
  4. Best articles get published on Analytics Vidhya’s Blog Space
  5. Best articles get published on Analytics Vidhya’s Blog Space

Who is this DataHour for?

  1. Best articles get published on Analytics Vidhya’s Blog Space
  2. Best articles get published on Analytics Vidhya’s Blog Space
  3. Best articles get published on Analytics Vidhya’s Blog Space

About the Speaker

Seth Levine

Seth Levine

Lead Machine Learning Scientist at Loris.ai

Seth Levine is a Data Scientist, Machine Learning (ML) Researcher, Engineer, and Entrepreneur – dedicated to advancing the field of artificial intelligence, particularly in Natural Language Processing (NLP) applications such as Sentiment Analysis, Intent Classification, Topic Modeling, and Conversational AI. In his current role as Lead ML Scientist, he is responsible for keeping Loris on the cutting edge of productizable Machine Learning, AI and NLP Research. Seth is the host of the “Learning from Machine Learning” podcast, actively contributing to knowledge dissemination and community engagement in the AI domain. Prior to Loris, Seth was a Machine Learning Researcher at NYIT's Laboratory for Behavioral Authentication, Machine Learning, and Privacy. He has his Master of Science degree in Computer Science, with a specialized focus on Machine Learning and a Bachelor of Applied Science from the University of Pennsylvania School of Engineering and Applied Science

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