How to predict waiting time using Queuing Theory ?

Introduction Queuing Theory, as the name suggests, is a study of long waiting lines done to predict queue lengths and waiting time. It’s a popular theory used largely in the field of operational, retail analytics. In my previous articles, I’ve already discussed the basic intuition behind this concept with beginner and  intermediate level case studies. This is the last … Continue reading How to predict waiting time using Queuing Theory ?