AI product builder and independent researcher specializing in conversational AI, NLP, and the evaluation and reliability of ML/AI systems.
Master of Applied Data Science @ University of Michigan.
Designed and deployed production conversational AI—enterprise chatbots and LLM-powered assistants—bridging research with product constraints. His current interests include rubric-guided human evaluation, optimizing retrieval for RAG and agentic workflows, and taking AI from prototype to production with clear, honest metrics. He also published the Traditional Chinese edition of O’Reilly’s Designing Machine Learning Systems. Contact: [email protected] · arthurcho.notion.site
