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Principal Consultant – Customer Analytics– Manthan, Bangalore (8+ years of experience)

Do you enjoy developing a deep understanding of needs of your customers? How about doing that so that you can improve their adaption for Manthan’s Customer Analytics solution? Check out the details below:

Designation – Principal Consultant – Customer Analytics

Location – Bangalore

About employer Manthan

Responsibilities:

  • Identify retail marketing users’ pain points and define solutions to enhance Manthan’s Customer Analytics solution using Manthan’s proprietary analytics platform
  • Create use cases for the product using existing and proposed analytic components
  • Create documentation and provide training as required related to the Customer Analytics solution
  • Engage with the client in Pre-Sales workshops to understand their specific pain points and needs and document changes needed to our standard customer analytics solution
  • Engage in deployment and post-deployment workshops as necessary to improve user adoption of the customer analytics solution

 Qualification and Skills Required:

  • Graduate Degree in Engineering or Advanced Degree in Quantitative disciplines
  • MBA from a tier-1 institution with a specialization in Quantitative Marketing preferred
  • 8+years of experience in retail marketing or providing consulting services into retail marketing organizations
  • Strong experience in marketing and customer analytics sciences, and loyalty management applications, and their adoption in retail, CPG, Hospitality or Telco industries
  • Experience with Retail CRM, Campaign Management or Loyalty Program Management
  • Expert hands on skills with Microsoft office applications
  • Strategic thinking and project management skills in complex deployment scenarios
  • Ability to work with global, cross-location organizations in an entrepreneurial environment
  • Excellent executive level communication skills

Interested candidates can send their CV’S to [email protected] with subject as Principal Consultant, Customer Analytics – Manthan.

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