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Customer Analytics – R Systems – New Delhi (3-5 years of experience)

Designation – Customer Analytics

Location – New Delhi

About employer R Systems

Job description:

We are looking for data scientists/customer analytics resources having experience in analyzing and modelling customer behavior to increase customer profitability and revenue. Resources with segmentation and predictive analytics experience preferably in pre-paid card, debit cards or credit card industry would be ideal candidates.

Responsibilities

  • Understand business requirements to formulate an effective customer analytics strategy.
  • Perform descriptive analysis & data visualization to derive intuitions about customer behavior and hypothesis from data.
  • Develop actionable customer segments & predictive models for activation, cross-sell and retention.
  • Develop & implement customer lifetime value framework.
  • Provide prescriptive analytics on derived segments and measure engagement success of various marketing strategies.

Qualification and Skills Required

  • Willingness to travel overseas or in India for client facing engagements.
  • Desired Skills and Experience
  • Masters/MBA in Statistics, Operations Research, Mathematics or in any another quantitative field.
  • In-depth understanding & hands-on experience of customer analytics – segmentation & predictive modeling.
  • At least 3-5 years of experience in applying machine learning algorithms for modeling, analysis & pattern recognition.
  • Proficiency in using R, SAS or SPSS platforms.
  • Working knowledge of relational databases, structured query language, Distributed data platforms (Hadoop etc…).
  • Experience in handling big datasets (Structured or unstructured data).
  • Ability to understand business problems and convert them to an optimal data strategy.
  • Good data visualization skills and ability to communicate the algorithm. Implementation and analysis results clearly to the stakeholders.
  • Experience with cloud technologies (AWS etc…) will be an added advantage.
  • Desire to learn new skills and technology

Interested people can apply for this job can mail their CV to [email protected] with subject as Customer Analytics – R Systems – New Delhi

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