Krutrim AI’s Upcoming Chatbot App Sparks Controversy Ahead of Launch

K. C. Sabreena Basheer 05 Feb, 2024
2 min read

Krutrim Si Designs, the brainchild of Ola’s CEO Bhavish Aggarwal, is set to unveil its highly anticipated generative artificial intelligence (AI) chatbot app. Aggarwal recently took to social media to provide a sneak peek into the capabilities of the Krutrim AI chatbot, sparking both excitement and controversy. The chatbot claims proficiency in all 22 scheduled languages of India and boasts a unique set of features. However, a recent interaction with the AI has raised eyebrows, leading to a debate about the accuracy of its responses.

Also Read: India’s Ola CEO Bhavish Aggarwal Ventures into AI Development

Ola's CEO Bhavish Aggarwal launches Krutrim AI

Countdown to Launch

Bhavish Aggarwal, in a series of social media posts, unveiled the imminent release of Krutrim’s AI chatbot app. The founder shared screenshots, revealing the app’s features and capabilities, and generating anticipation among users.

Generative AI Features

Krutrim AI’s chatbot claims to be trained on over 2 trillion tokens and has two LLMs – Krutrim base and Krutrim Pro. The startup asserts that the chatbot can understand all 22 scheduled languages of India and generate content in eight languages. The app’s versatility is highlighted through its voice-enabled generative AI capabilities, promising a seamless user experience.

Also Read: Deloitte’s PairD AI Chatbot: Transforming Workflows and Fostering Inclusivity

Controversial Response Sparks Debate

A recent social media post by Aggarwal showcased an interaction where the Krutrim AI chatbot provided a historical response to a query about India before independence. The accuracy of the response came under scrutiny, with users questioning if it was a case of AI hallucination. The debate intensified as comparisons were drawn with OpenAI’s ChatGPT, which offered a different historical perspective.

Also Read: DPD’s AI Chatbot Misadventure: Swearing, Poetry, and a Frustrated Customer

CEO’s Assurance and Disclaimers

Despite the controversy, Aggarwal reassured users of continuous improvement, pledging to enhance the chatbot’s models post-launch. The shared image of the Krutrim AI chatbot features suggestions for various tasks, from creating playlists to offering laptop buying suggestions. A disclaimer in the image cautions users about the AI’s fallibility, urging them to verify critical information independently.

Ola CEO Bhavish Aggarwal | Krutrim AI | generative AI chatbot app

What to Expect Post-Launch

Ola’s foray into the AI-driven chatbot space aligns with industry trends, aiming to enhance user experience and streamline services. The Krutrim AI chatbot, despite the recent controversy, is expected to join the league of digital assistants simplifying users’ lives. The CEO’s commitment to ongoing updates suggests a dedication to refining and expanding the chatbot’s functionalities based on user feedback.

Also Read: Here is India’s First Billion Dollar AI Startup: Krutrim

Our Say

While the Krutrim AI chatbot’s impending launch generates excitement, the recent controversy highlights the challenges and responsibilities associated with developing advanced AI systems. As users eagerly await the app’s release, the assurance of continuous improvement and transparency from Ola’s CEO signals a commitment to delivering a reliable and evolving AI experience.

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